Frequently Asked Questions (FAQs)

We offer a unique "Silent Moment" experience at our spa. We curate an enjoyable, tranquil, and
meditative atmosphere for clients to experience during massage treatments. Minimal conversation
between the client and the therapist during the session encourages a profoundly immersive and relaxing
experience.

While the therapist minimizes verbal communication, you are welcome to share your specific needs or
preferences regarding pressure, focus areas, or comfort level, and your therapist will adjust accordingly.
We'll tailor your session to your preferences for the ideal massage experience

Yes. You can optimize your "Silent Moment" experience by choosing your massage session from our
services. Whether Swedish, deep tissue, or hot stone massage, our therapists will adapt to your desired
preference. Should you need to know which modality best suits your needs, you can discuss your goals
with your therapist, who'll provide customized treatment in our spa's quiet ambiance.

Absolutely. While our practitioners focus on creating a silent and meditative environment, our therapists
are attentive to your verbal and non-verbal cues. They will adjust their approach based on your feedback
and comfort level.

As part of the "Silent Moment" treatment, we ensure a peaceful environment for all clients by providing
calming music in our treatment rooms.

Before your first session, you'll briefly consult with your therapist to discuss any health concerns or
specific focus areas. You'll then have time to undress to your comfort level before the massage begins.
Our therapists are attuned to ensuring your privacy and comfort throughout the session.

Yes. Our entire staff of massage therapists are licensed professionals with substantial training and
experience. They are committed to providing the highest quality of service and ensuring your safety and
well-being at all times.

Scheduling an appointment is easy! Please call (954) 799-6626 or stop by our spa in person. Our friendly staff will help you find a convenient time for your massage.

You are free to undress to your level of comfort. Most clients choose to undress completely, while others
prefer to remain in their underwear. Either way, your therapist will ensure your privacy is respected and
that you're always appropriately draped during the massage.

Your comfort is our top priority. If you ever need to communicate or adjust any aspect of the massage,
please feel free to speak up and do so. Our therapists are trained to be flexible and responsive. Their job
is to ensure you have the best experience possible.

The "Silent Moment" experience is a hallmark of our day spa and is included in the standard pricing of
our massages. We offer this core attribute to enhance your visit's overall relaxation and well-being
benefits.

Yes. We have a 24-hour cancellation policy. To avoid cancellation fees, please notify us at least 24 hours
in advance if you need to reschedule or cancel your appointment.

We encourage pre-scheduled appointments to ensure a therapist is prepared for your visit. However, we
welcome walk-ins and make every effort to accommodate you based on our therapists' availability.

Absolutely! Personal preference and familiarity play a role in a positive massage experience. When you
request your preferred therapist upon scheduling your appointment, we will do our best to accommodate
your request.

Unfortunately, all sales completed with Silent Moment are considered final. We do not offer the option for exchanges or refunds once a purchase has been finalized.

We regret to inform you that missed appointments are also non-refundable. Once a purchase for an appointment has been finalized, it is considered a final transaction.